How to make order? 1. Send us your order list with following information: * Products id from our website * Quantity and size you want * Your contact details (Full name, Address, Zipcode, City, Country and Telephone) 2. Get our email confirmation with payment information. 3. After you make payment,please send payment notice. 4. We dispatch the your order as we received the payment within 24 hours We will provide the tracking NO. after send the products. you can trace the shipping status online untile you receive the package.
Default shipping way: EMS Delivery time: 5-8 days to your address by express.
Return policy: If you are not satisfied with our shoes, you can ship back, we will refund the value of shoes to your next orders.. Please make sure it's in unworn and unused condition and original packaging. When return, please write on a paper and put in the parcel so we know from you: the item number(same as in our website) and your email address.
Customs policy: For the customs clearance, we have many methods and experiences, so your package will be consistently safe to be delivered. But if there is an exception, for instance, your package was held at your country customs, we will attempt to let it released, if not then, we will refund the value of shoes to your next order, but the shipping fees is not fefundable. If the package has problem in Chinese customs, we will resend all, you will not need pay any other charge. All packages must be signed for. If no one is home to receive your package, then it will be held in your local post until you are able to sign for the package.
